Terms & Conditions

Please note that all VAT is calculated into the price shown on the item

GENERAL

The following terms and conditions listed below will apply between you and S1 Artspace as described above for the sale and purchase of the items contained in your basket. The terms do not affect your statutory rights.

The failure of or delay by S1 Artspace to exercise or enforce any right in these terms does not constitute a waiver of such rights.

S1 Artspace reserves the right to amend these terms and conditions in its absolute discretion at any time upon reasonable notice to you.

These terms and conditions shall be governed by and interpreted in accordance with English law and in the event of any dispute arising out of these terms and conditions and/or your membership, you agree with S1 Artspace to submit to the exclusive jurisdiction of the English courts.

Payment

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and S1 Artspace Online Shop will not be liable for any delay or non-delivery.

Promotion codes

Promotion codes entitle you, at the time of ordering, to a saving on a new order placed with S1 Artspace Online Shop. Details of any minimum or percentage discount, including VAT and saving entitlement, will be issued with your code. Promotion codes are only valid for orders placed online.

S1 Artspace Online Shop reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.

Promotion codes are only valid for a limited period of time. The expiry date will be publicised with the relevant promotion code.

Only one promotion code can be used per order.

Promotion codes are not valid in conjunction with any other promotion, on sale items or other discounted items.

In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping costs charged on the original order.

In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items -if the offer is still valid at the time of making a return, you should place a new order using the original promotional code.

In the event of any returns resulting in the order no longer qualifying for the promotion advertised,S1 Artspace reserves the right to deduct the value of the offer from the refund.

S1 Artspace reserves the right to terminate any promotion code at any time.

Couriers and delivery

We use a pool of trusted couriers and delivery companies to fulfil delivery of shop products.

These include, but are not limited to:

Hermes & Hermes International - www.myhermes.co.uk

Royal Mail – www.royalmail.com

UPS – www.ups.com

DPD – www.dpd.co.uk

Fedex – www.fedex.com

Please read their T&Cs if you would like to know more about the services they provide.

MEMBERSHIP

Thank you for joining S1 Artspace's Membership Scheme. This webpage sets out the terms and conditions of your membership. You should read it carefully as it sets out your rights and obligations as a member of the Scheme (“Membership”).

These terms and conditions of membership should also be read in conjunction with the terms and conditions of use for the S1 Artspace website.

Please note that acceptance of your membership application and receipt of your Membership fee by S1 Artspace creates a valid and legally binding contract between you and S1 Artspace, which is governed by these terms and conditions.

SHOP PRODUCTS

Availability of goods and prices

Goods will be sent to the address given by you in your order and sS1 Artspaced in your order confirmation. Please note that occasionally goods ordered may be sent to you in instalments. We will make every effort to advise you (by email) if this is the case.

We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.

International delivery

If your delivery address is not within the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; S1 Artspace Online advises each customer to contact their local customs office for further information.

You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Validity

By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.

Your undertakings and warranties

You warrant that the information given on your order form is complete and accurate.

Acknowledgement of order

When you have completed your order you will be sent an email confirmation. It will sS1 Artspace what products you have ordered, the total cost including VAT (where appropriate) and postage & packaging charges, together with delivery and invoice details. If for any reason your order cannot be processed, a member of the customer services team will contact you to explain the nature of the difficulty.

Our contract

No contract for the sale of any product will subsist between you and S1 Artspace Online Shop until the product(s) ordered have been dispatched. We will send a confirmation email when the goods have left our gallery. This confirmation email amounts to an acceptance by S1 Artspace Online Shop of your offer to buy goods.

Where an order is to be fulfilled in instalments, those products yet to be dispatched will not form part of our contract with you. You must check that the details on this confirmation email are correct as soon as possible.

Returns

Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product bought from S1 Artspace Online Shop. Please see more information about our returns policy.

Damaged goods or incorrect deliveries

Our warranty contained in 'Shop Products' above is subject to the following conditions: (i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice number; failure to so notify us will deem you to have accepted the goods. In some cases S1 Artspace Online Shop may require you to return the defective goods to S1 Artspace Online Shop at its cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify S1 Artspace Online Shop accordingly, S1 Artspace Online Shop shall have no liability for any defects and you shall be bound to pay for the goods

Force majeure

S1 Artspace Online Shop shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Limitation of liability

Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit S1 Artspace Online Shop’s liability for death or personal injury as a result of S1 Artspace Online Shop’s negligence.

Invalidity of terms and conditions

If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.

Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with English Law and you agree with S1 Artspace to submit to the exclusive jurisdiction of the English courts.

Age restricted goods

We will not sell or deliver age restricted goods to anyone who is, or appears to be, under the age of 18. By placing an order you confirm that you are at least 18 years old and we reserve the right to refuse to deliver if we are unsure of this. Our courier may ask for age verification on delivery for restricted goods such as knives and alcohol. If they are not satisfied that the recipient is over 18 they will return the item to our warehouse and we will issue you with a refund.

Care guidelines

Where appropriate, care guidelines are clearly sS1 Artspaced on each product page and these should be followed to ensure the maximum lifecycle for that item. If you are unsure about the appropriate care for your item, please contact customer services via email at sales@s1artspace.org or call: +(44)114 275 61 31 (Tuesday – Friday, 10:00–18.00).


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